1. Scope of this policy
This Privacy Policy applies to aiexplorermedia.com, all subdomains, landing pages and lead-capture forms operated by AI Explorer Media, and to the personal data we process on our own behalf as a controller.
When we run advertising, analytics or CRM operations on behalf of a client, that client is the controller and we act as a processor under a separate data-processing agreement. In those cases the client's own privacy notice governs the processing.
2. Data we collect
We keep collection proportionate to purpose. We never ask for special-category data, and we do not knowingly collect data from anyone under sixteen.
- Identity and contact data: name, business email, phone number, company and website URL submitted through consultation or audit forms.
- Engagement data: pages viewed, referral source, campaign parameters, scroll and click events, and session duration.
- Technical data: IP address (truncated where possible), browser and device type, operating system, and approximate location derived from IP.
- Commercial data: proposals, contracts, invoices and correspondence relating to a client engagement.
- Marketing preferences: subscription status, consent records and opt-out history.
3. How and why we use it
Each processing activity is tied to a documented purpose and legal basis.
- To respond to enquiries and prepare proposals — necessary for pre-contractual steps at your request.
- To deliver contracted services, including campaign management, reporting and account support — performance of a contract.
- To measure and improve site performance and conversion paths — legitimate interest, balanced against your privacy.
- To send relevant marketing communications — consent, withdrawable at any time via the unsubscribe link.
- To meet tax, accounting and anti-fraud obligations — compliance with a legal obligation.
6. Retention
Marketing leads are retained for twenty-four months from the last meaningful interaction, then deleted or irreversibly anonymised. Client records are retained for the term of the engagement plus seven years where tax or contractual law requires it. Server and access logs are rotated after ninety days.
7. Security
Access to production data is role-based and least-privilege, secured with mandatory multi-factor authentication. Credentials and OAuth tokens are held in an encrypted vault, never in application code. Row-level security policies scope every database read to its owner, and we review access logs on a rolling basis.
No system is perfectly secure. If a breach is likely to result in a risk to your rights, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.
8. Your rights
Subject to local law, you may exercise the following rights free of charge.
- Access a copy of the personal data we hold about you.
- Rectify inaccurate or incomplete records.
- Erase data where we no longer have a lawful reason to keep it.
- Restrict or object to processing based on legitimate interest.
- Receive your data in a portable, machine-readable format.
- Withdraw consent at any time, without affecting prior lawful processing.
- Lodge a complaint with your local data protection authority.
9. Changes to this policy
We review this policy at least annually. Material changes are announced on this page with a revised effective date, and, where the change affects consent-based processing, we will ask you to re-confirm your preferences.
10. Contact us
If you have questions about this document, contact our compliance desk at info@aiexplorermedia.com or write to AI Explorer Media, Denver, Colorado, United States. You can also reach us by phone at +1 2565 706 118 during business hours (Mon–Fri).
We aim to acknowledge every written enquiry within two business days and to resolve substantive requests within thirty days.